Enhancing Your Emotional Intelligence
Personal Competence: How we manage ourselves
Deep understanding of one’s emotions, realistic, neither overly self-critical nor naively hopeful.
- Seek feedback, acknowledge you capabilities and limitations.
- Journal your emotional highs and lows.
- Reflect on accomplishments and skills to achieve them.
- Be curious, ask questions to learn.
|Journaling–whether as a stream of consciousness or on a specific topic–can enable us to make sense of trauma, improve our immune system and moods, and help us sleep better. Daniel Goleman|
An ongoing inner conversation.
- Watch and listen for others’ emotional tone and non-verbal language.
- Ask others for their opinions before making a judgment or giving your perspective.
- Give others your full attention, reflect on their words and feelings.
- Get out of your comfort zone.
|On a good day, 80% of us are lying to ourselves about whether we are lying to ourselves. Dr. Tasha Eurich|
Social Competence: How we manage relationships
Being attuned to how others feel in the moment.
- When emotions start to rise, pause, take a moment before responding.
- Take an active interest, read the currents, understand different perspectives.
- Get organized, take time to plan ahead.
- Listen to your own self-talk. If negative, rephrase to be more positive.
|Would You Hire You?|
Handling other people’s emotions and reactions.
- Take time to learn what is important to and motivates others.
- Display a wide range of tactics for persuading others.
- Cultivate a web of diverse relationships.
- Work to resolve disagreements and enhance relationships.
|“Executive presence” is a vague term–its definition can vary greatly from person to person. Yet we can develop traits that contribute to an executive presence, including authenticity and empathy, with strengths in emotional intelligence. Daniel Goleman|
- Emotional Life of Your Brain, R. Davidson & S. Begley
- Emotional Intelligence 2.0, T. Bradberry (Includes a self-assessment)
- Insight: The Power of Self-Awareness, T. Eurich
- Taming Your Gremlin, R. Carlson
- The Brain and Emotional Intelligence, D. Goleman
- To Sell is Human, D. Pink
- Dan Siegel: Mindsight
- Jon Kabat-Zinn: Mindfulness-based stress reduction (Books, Videos, and App)
- Harvard Business Review (Three free a month)
- Emotional Agility, S. David & C. Congleton
- Learning to Learn, E. Anderson
- Why You Should Hire for Emotional Intelligence
- Why You Need Emotional Intelligence to Succeed
- Key Step Media
- Ted Talks: Five Ted Talks to Increase Your Emotional Intelligence
Aull About U
Noted by her clients for her energy and her ability to work with all levels of an organization, Janice leverages her passion for working with people to ignite their growth and development. She strives to create a learner-centered, performance-based environment, guiding and inspiring individuals to become self-directed learners.
Janice has a proven track record with over 30 years of experience in a corporate environment; including managing and leading salary and hourly employees. She is currently a faculty member with the Lake Forest Graduate School of Management™.
Janice earned her Master’s Degree with DePaul University, Facilitating Human Performance Improvement; a Graduate Certificate with Boise State University, Organizational Performance and Workplace Learning; and is a certified Coach with Corporate Coach U.